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How to get a refund

STORMZY

How to get a refund MAR 24 Tue - TOKYO
MYNAVI BLITZ AKASAKA
purchased tickets
at Ticket PIA
purchased tickets
at LAWSON TICKET
purchased tickets
at eplus
purchased tickets
at Rakuten Ticket
purchased tickets
at LINE Ticket
purchased tickets
at Rakuten Ticket for non-Japan residents
purchased tickets at
Creativeman ３Ａ MEMBERS・Creativeman Mobile

Those who purchased tickets at Ticket PIA

Refund Period：Sat 15 Feb, 2020 10:00 AM ～ Tue 31 Mar, 2020 11:59 PM

※Refunds cannot be accepted on the day of ticketing. Please note that refunds will be available from 10:00 AM on the next day of ticketing.
For more information, please go to http://t.pia.jp/guide/refund.html

＜Ticket PIA information: 0570-02-9111（10:00 AM～6:00 PM）＞

Those who purchased tickets at LAWSON TICKET

Refund Period：Sat 15 Feb, 2020 10:00 AM ～ Tue 31 Mar, 2020 11:59 PM

If you wish to get a refund, please print your ticket at your local LAWSON or Ministop store first and then proceed to apply for a refund on Loppi ticket machine at the same store the tickets were issued. Please　check　refund　procedure　from　here
⇒ http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fee will also be refunded.
Fees subject to refund are Pre-sale service fee, in-store ticketing fee and system usage fee (Shipping fees are not refundable).
At the time of refund, you will need the handling fee tickets which was issued with your tickets.
Please note that refund will not be possible if you have lost or disposed your tickets and handling fee tickets.

＜LAWSON TICKET: 0570-000-777（10:00 AM～6:00 PM）＞

Those who purchased tickets at eplus

Refund Period：Sat 15 Feb, 2020 10:00 AM ～ Tue 31 Mar, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

For more information, please go tohttps://eplus.jp/refund2/

＜eplus: 0570-06-9911（10:00 AM～6:00 PM）＞

Those who purchased tickets at Rakuten Ticket

Refund Period：Sat 15 Feb, 2020 10:00 AM ～ Tue 31 Mar, 2020 11:59 PM

For more information, please go to https://ticket.rakuten.co.jp/change

Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage

＜Rakuten Ticket: 050-5893-9366(Weekday 10:00 AM～5:00 PM)＞

Those who purchased tickets at LINE Ticket

Refund Period：Sat 15 Feb, 2020 10:00 AM ～ Tue 31 Mar, 2020 11:59 PM

※Refund procedure will be announced on LINE talk on“LINE Ticket info”account.
※Refund will be subject to those who have tickets.
“LINE Ticket info”account is the account those who purchased tickets at LINE Ticket follows upon purchasing tickets.

＜LINE Ticket　https://line.me/R/ti/p/%40lineticket_jp＞
※LINE official account serves as an inquiry form. Please contact us from “Question with Talk” at the bottom of the account page.

Those who purchased tickets at Creativeman ３Ａ MEMBERS・Creativeman Mobile

Refund Period：Sat 15 Feb, 2020 10:00 AM ～ Tue 31 Mar, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

■Those who purchased tickets at Creativeman ３Ａ MEMBERS
Please visit　http://w1.onlineticket.jp/tkt1/web/refund/refund2/index.html

＜3A-MEMBERS: 0570-06-9956（10:00 AM～6:00 PM）＞

■Those who purchased tickets at Creativeman Mobile
Please visithttps://eplus.jp/refund2/

＜eplus 0570-06-9911（10:00 AM～6:00 PM）＞