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※you will not be able to proceed to refund process on the day of printing your tickets.
You will proceed to the refund from 10:00AM the following day of printing tickets.
For more information, please go to http://t.pia.jp/guide/refund.html
＜Ticket PIA information: http://t.pia.jp/help/index.jsp＞
Please see below for the instructions for refunds.
People who have purchased tickets on the English Page:
We will cancel the payment made by the credit card. There are no necessary procedures or actions needed.
※It may take 2 to 3 months for refunds to be made. Please contact your credit company for further details as to when the refund will be made.
Inquiries regarding refunds for tickets purchased on the English page: cmp-question@pia.co.jp
We deeply apologize for the inconvenience caused to all those looking forward for the event.
Thank you very much for your understanding.
Please print your tickets first at LAWSON or Ministop convenience store where you originally purchased your tickets, then proceed to the refund on Loppi ticket machine.
Please check refund procedure:
⇒ http://l-tike.com/oc/lt/haraimodoshi/
[Handling fees]
Handling fees (Pre-sale service fee, in-store ticketing fee and system usage fee) will also be refunded.
※Shipping fees are not refundable
You will need the handling fee voucher that was issued together with your tickets.
Please note that you cannot get the refund if you have lost or disposed your tickets or the handling fee voucher.
＜LAWSON TICKET: https://faq.l-tike.com/＞
Refund procedures vary depending on payment methods.
※You will not need to print your tickets in order to claim a refund (if not yet printed).
Please check the site below for your refund process:
https://eplus.jp/refund1/
＜eplus: 0570-06-9911（10:00 AM～6:00 PM） http://eplus.jp/refund-toiawase/＞
Refund procedure:
https://ticket.rakuten.co.jp/change
Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage
＜Rakuten Ticket: 050-5893-9366（WEEKDAY 10:00AM～5:00PM https://ticket.faq.rakuten.ne.jp/app/home＞
※Refund procedure will be provided on LINE chat screen with “LINE Ticket info”account.
“LINE Ticket info” account is the account you would automatically follow upon purchasing tickets via LINE Ticket.
＜LINE Ticket https://line.me/R/ti/p/%40lineticket_jp＞
※LINE official account serves as an inquiry form. Please contact us from “Question with Talk” at the bottom of the account page.
Refund procedures vary depending on payment methods, please check your refund procedure in the link below.
※You will not need to print your tickets in order to claim a refund (if not yet printed).
[tickets purchased via 3A Members]
Please visit http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html
[tickets purchased via Creativeman Mobile]
https://eplus.jp/refund1/
[Inquiry about refund]
3A Members : 050-3185-6693（10:00 AM～6:00 PM） https://w1.onlineticket.jp/sf/cmp-3a/web/faq
Creativeman Mobile members:
eplus : 0570-06-9911（10:00 AM～6:00 PM） http://eplus.jp/refund-toiawase/
Please send your tickets to the address below by Kani Kakidome Yubin 簡易書留郵便(Please ask Japan Post for the mail service).
※Please note that we are not able to give a refund if the ticket stub has been separated.
When sending your tickets, please enclose a memo that includes your address, name, phone number, the number of tickets.
We will process the refund via mail order once ready.
Please note that the refund will be sent to the address and name you registered when you purchased the tickets.
※Please note that we do not take any responsibility if the tickets are sent by another method from the one above.
《Please send your tickets to》
SUNDAY FOLD PROMOTION, Atten to “A-HA MAR 17th Nagoya Refund”
TI Building, 2-12-8, Higashi Sakura, Higashi-ku, Nagoya 461-8522
Phone : 052-320-9100 (10AM ~ 6PM weekdays)
※when you don’t receive your cash back by the end of September, please contact the above phone
＜SUNDAY FOLK PROMOTION contact: 052-320-9100 (12:00PM ～4:00PM)＞