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※Refunds cannot be accepted on the day of ticketing. Please note that refunds will be available from 10:00 AM on the next day of ticketing.
For more information, please go to http://t.pia.jp/guide/refund.html
※For ticket-holders who had requested ticket delivery to your registered address
The cancellation has been announced before the tickets were being delivered, therefore you will not need further process in order to claim your refund.
We will cancel your tickets on our end, and we will issue a money order (= 郵便為替払出証書) made out to your name, which you will receive in a green envelope addressed to what you registered as ticket recipient, with a sender specified as "郵便貯金事務センター (= roughly translated as "Post Office Savings Admin Center"). You will receive the green envelope around the end of September, so please take the envelope to the nearest post office with your identification, to cash the money order.
＜Ticket PIA information: http://t.pia.jp/help/index.jsp＞
Please see below for the instructions for refunds.
People who have purchased tickets on the English Page:
We will cancel the payment made by the credit card. There are no necessary procedures or actions needed.
※It may take 2 to 3 months for refunds to be made. Please contact your credit company for further details as to when the refund will be made.
Inquiries regarding refunds for tickets purchased on the English page: cmp-question@pia.co.jp
We deeply apologize for the inconvenience caused to all those looking forward for the event.
Thank you very much for your understanding.
If you wish to get a refund, please print your ticket at your local LAWSON or Ministop store first and then proceed to apply for a refund on Loppi ticket machine at the same store the tickets were issued. Please check refund procedure from here
⇒ http://l-tike.com/oc/lt/haraimodoshi/
[Handling fees]
Handling fee will also be refunded.
Fees subject to refund are Pre-sale service fee, in-store ticketing fee and system usage fee (Shipping fees are not refundable).
At the time of refund, you will need the handling fee tickets which was issued with your tickets.
Please note that refund will not be possible if you have lost or disposed your tickets and handling fee tickets.
＜LAWSON TICKET: https://faq.l-tike.com/＞
As tickets has not been delivered or issued at convenience stores yet, refunds will be made by eplus. Refund procedures differ depending on how you purchased your ticket, so please refer to the following.
◇Those who purchased by credit card
If you have not issued your ticket yet, no action will be necessary on your part.
https://eplus.jp/sf/refund1/c-type
◇Those who used payment methods other than credit cards
We will refund you using 『WELLNET SOUKIN Service』.
When the procedure becomes available, we will notify you by sending an email.
※You can check the procedure here→ https://eplus.jp/sf/refund1/w-type
＜eplus: http://eplus.jp/refund-toiawase/＞
For more information, please go to https://ticket.rakuten.co.jp/change
Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage
＜Rakuten Ticket: https://ticket.faq.rakuten.ne.jp/app/home＞
Refund procedures differ depending on how you purchased your ticket, so please refer to the following.
■Those who purchased at Creativeman ３Ａ Members
◇Those who purchased by credit card
http://w1.onlineticket.jp/tkt1/web/refund/refund1/ctype.html
◇Those who used payment methods other than credit cards
We will refund you using 『WELLNET SOUKIN Service』.
When the procedure becomes available, we will notify you by sending an email.
※You can check the procedure here→ https://eplus.jp/sf/refund1/w-type
■Those who purchased at Creativeman Mobile
◇Those who purchased by credit card
If you have not issued your ticket yet, no action will be necessary on your part.
https://eplus.jp/sf/refund1/c-type
◇Those who used payment methods other than credit cards
We will refund you using 『WELLNET SOUKIN Service』.
When the procedure becomes available, we will notify you by sending an email.
※You can check the procedure here→ https://eplus.jp/sf/refund1/w-type
＜eplus http://eplus.jp/refund-toiawase/＞