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How to get a refund

LOUIS TOMLINSON

TOKYO
OSAKA
How to get a refund APL 30 Thu - TOKYO
SHINKIBA STUDIO COAST
Ticket PIA
customers
LAWSON TICKET
customers
eplus
customers
Rakuten Ticket
customers
LINE Ticket
customers
Rakuten Ticket
customers outside Japan
Creativeman ３Ａ MEMBERS・Creativeman Mobile
customers

Ticket PIA customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

※Refunds cannot be accepted on the day of ticketing. Please note that refunds will be available from 10:00 AM on the next day of ticketing.
For more information, please go to http://t.pia.jp/guide/refund.html

＜Ticket PIA information: http://t.pia.jp/help/index.jsp＞

LAWSON TICKET customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

If you wish to get a refund, please print your ticket at your local LAWSON or Ministop store first and then proceed to apply for a refund on Loppi ticket machine at the same store the tickets were issued. Please check refund procedure from here
⇒ http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fee will also be refunded.
Fees subject to refund are Pre-sale service fee, in-store ticketing fee and system usage fee (Shipping fees are not refundable).
At the time of refund, you will need the handling fee tickets which was issued with your tickets.
Please note that refund will not be possible if you have lost or disposed your tickets and handling fee tickets.

＜LAWSON TICKET: https://faq.l-tike.com/＞

eplus customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

For more information, please go tohttps://eplus.jp/refund2/

＜eplus: 0570-06-9911（10:00 AM～6:00 PM） http://eplus.jp/refund2-toiawase/＞

Rakuten Ticket customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

For more information, please go to https://ticket.rakuten.co.jp/change

Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage

＜Rakuten Ticket: 050-5893-9366（WEEKDAY10:00AM～5:00PM https://ticket.faq.rakuten.ne.jp/app/home＞

Rakuten Ticket customers outside Japan

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

Please check the details from here.
https://ticket.rakuten.co.jp/change/

You can confirm your order information
https://wp.tstar.jp/orderreview

＜Rakuten Ticket: 050-5893-9366（WEEKDAY10:00AM～5:00PM https://ticket.faq.rakuten.ne.jp/app/home＞

LINE Ticket customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

※Refund procedure will be announced on LINE talk on“LINE Ticket info”account.
※Refund will be subject to those who have tickets.
“LINE Ticket info”account is the account those who purchased tickets at LINE Ticket follows upon purchasing tickets.

＜LINE Ticket https://line.me/R/ti/p/%40lineticket_jp＞
※LINE official account serves as an inquiry form. Please contact us from “Question with Talk” at the bottom of the account page.

Creativeman ３Ａ MEMBERS・Creativeman Mobile customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

■Those who purchased tickets at Creativeman ３Ａ MEMBERS
Please visit http://w1.onlineticket.jp/tkt1/web/refund/refund2/index.html


■Those who purchased tickets at Creativeman Mobile
Please visit http://eplus.jp/refund2/

[Inquiry about refund]
3A Members : 050-3185-6693（10:00 AM～6:00 PM）　https://w1.onlineticket.jp/sf/cmp-3a/web/faq

Creativeman Mobile members:
eplus : 0570-06-9911（10:00 AM～6:00 PM） http://eplus.jp/refund2-toiawase/