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How to get a refund

MY CHEMICAL ROMANCE

How to get a refund Mar 28 Sat - OSAKA
:INTEX OSAKA

Ticket PIA customers

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

※Refunds cannot be accepted on the day of ticketing. Please note that refunds will be available from 10:00 AM on the next day of ticketing.
For more information, please go to http://t.pia.jp/guide/refund.html

<Ticket PIA information: http://t.pia.jp/help/index.jsp)>


Ticket PIA customers outside Japan

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

Please see below for the instructions for refunds.
People who have purchased tickets on the English Page:
We will cancel the payment made by the credit card. There are no necessary procedures or actions needed.
※It may take 2 to 3 months for refunds to be made. Please contact your credit company for further details as to when the refund will be made.
Inquiries regarding refunds for tickets purchased on the English page: cmp-question@pia.co.jp
We deeply apologize for the inconvenience cause to all those looking forward for the event.
Thank you very much for your understanding.


LAWSON TICKET customers

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

If you wish to get a refund, please print your ticket at your local LAWSON or Ministop store first and then proceed to apply for a refund on Loppi ticket machine at the same store the tickets were issued. Please check refund procedure from here
http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fee will also be refunded.
Fees subject to refund are Pre-sale service fee, in-store ticketing fee and system usage fee (Shipping fees are not refundable).
At the time of refund, you will need the handling fee tickets which was issued with your tickets.
Please note that refund will not be possible if you have lost or disposed your tickets and handling fee tickets.

<LAWSON TICKET: https://faq.l-tike.com/)>


eplus customers

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

For more information, please go tohttps://eplus.jp/refund1/

<eplus: http://eplus.jp/qa/


eplus customers outside Japan

Refund Period:Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

For the customers who want to get a refund, please send us a message with the following inquiry form.
http://eplus.jp/ib-inquiry/
Full refund will be automatically deposited to the same Credit Card account used for ticket purchase within 30 working days.


Rakuten Ticket customers

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

For more information, please go to https://ticket.rakuten.co.jp/change

Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage

<Rakuten Ticket: E-mail: support@ticket.rakuten.co.jp


Rakuten Ticket customers outside Japan

Refund Period:Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

Please check the details from here.
https://ticket.rakuten.co.jp/change/

You can confirm your order information
https://wp.tstar.jp/orderreview

<Rakuten Ticket: https://ticket.faq.rakuten.ne.jp/app/home


LINE Ticket customers

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

※Refund procedure will be announced on LINE talk on“LINE Ticket info”account.
※Refund will be subject to those who have tickets.
“LINE Ticket info”account is the account those who purchased tickets at LINE Ticket follows upon purchasing tickets.

<LINE Ticket https://line.me/R/ti/p/%40lineticket_jp
※LINE official account serves as an inquiry form. Please contact us from “Question with Talk” at the bottom of the account page.


CN Playguide customers

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

For more information, please go to http://www.cnplayguide.com/refund/

<CN Playguide: 0570-08-9999(10:00 AM~6:00 PM)>


Yahoo! Ticket customers

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

Please bring the ticket for the show to the convenience store you issued your ticket within the refund period and tell the shop staff at the cashier that you would like to get a refund due to the cancellation.
Please show the staff the ticket and you will be refunded in cash.
For more details, please check the email from “Yahoo! Ticket” that is sent to the registered email address.

<Yahoo! Ticket FAQ: https://info.y-tickets.jp/info/faq/


Purchased via Creativeman 3A MEMBERS・Creativeman Mobile members

Refund Period:Fri 24 April, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

■Those who purchased tickets at Creativeman 3A MEMBERS
Please visit http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html


■Those who purchased tickets at Creativeman Mobile
Please visit http://eplus.jp/refund1/

<eplus: http://eplus.jp/refund-toiawase/