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How to get a refund

MGMT

TOKYO
OSAKA
How to get a refund MAY 20 Wed - OSAKA
Zepp Namba
at Ticket PIA
customers
LAWSON TICKET
customers
purchased tickets
at eplus
Rakuten Ticket
customers
CN Playguide
customers
Rakuten Ticket for non-Japan residents
customers
Creativeman ３Ａ MEMBERS・Creativeman Mobile
customers

Ticket PIA customers

Refund Period：Sat 11 Apr, 2020 10:00 AM ～ Fri 31 Jul, 2020 11:59 PM

※you will not be able to proceed to refund process on the day of printing your tickets. You will proceed to the refund from 10:00 AM the following day of printing tickets.
Further Refund information : http://t.pia.jp/guide/refund.html

＜Ticket PIA information: http://t.pia.jp/help/index.jsp）＞

LAWSON TICKET customers

Refund Period：Sat Apr 11th, 2020 10:00 AM ～ Fri 31 Jul, 2020 11:59 PM

If you wish to get a refund, please print your ticket at your local LAWSON or Ministop store first and then proceed to apply for a refund on Loppi ticket machine at the same store the tickets were issued. Please check refund procedure from here
⇒ http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fee will also be refunded.
Fees subject to refund are Pre-sale service fee, in-store ticketing fee and system usage fee (Shipping fees are not refundable).
At the time of refund, you will need the handling fee tickets which was issued with your tickets.
Please note that refund will not be possible if you have lost or disposed your tickets and handling fee tickets.

＜LAWSON TICKET: https://faq.l-tike.com/）＞

eplus customers

Refund Period：Sat Apr 11th, 2020 10:00 AM ～ Fri 31 Jul, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

For more information, please go tohttps://eplus.jp/refund1/

＜eplus: http://eplus.jp/refund-toiawase/＞

Rakuten Ticket customers

Refund Period：Sat Apr 11th, 2020 10:00 AM ～ Fri 31 Jul, 2020 11:59 PM

For more information, please go to https://ticket.rakuten.co.jp/change

Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage

＜Rakuten Ticket: https://ticket.faq.rakuten.ne.jp/app/home＞

CN Playguide customers

Refund Period：Sat Apr 11th, 2020 10:00 AM ～ Fri 31 Jul, 2020 11:59 PM

For more information, please go to http://www.cnplayguide.com/refund/

＜CN Playguide: 0570-08-9999（10:00 AM～5:00 PM）＞

Yahoo! Ticket customers

Refund Period：Thu April 16th, 2020, 10:00AM ～ Fri 31 Jul, 2020 11:59 PM

During the Refund period stated above, please bring your tickets to the convenience store where you had the tickets printed, and inform the cash register staff there about the tickets being cancelled and get your refund in cash.
For more detailed refund process, please refer to the email sent to the registered email address when purchasing your tickets.
＜Yahoo! Ticket contact : https://info.y-tickets.jp/inquiry/input＞

Creativeman ３Ａ MEMBERS・Creativeman Mobile customers

Refund Period：Sat 11 Apr, 2020 10:00 AM ～ Fri 31 Jul, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

■Those who purchased tickets at Creativeman ３Ａ MEMBERS
Please visit http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html


■Those who purchased tickets at Creativeman Mobile
Please visit http://eplus.jp/refund1/

＜eplus: http://eplus.jp/refund-toiawase/＞

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