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How to get a refund

THE PUSSYCAT DOLLS

TOKYO
How to get a refund MAY 15 Fri - TOKYO :
Tokyo Garden Theatre

Ticket PIA customers

Refund Period:Thu 24 Dec, 2020 10:00 AM ~ Sun 31 Jan, 2021 11:59 PM

※※you will not be able to proceed to refund process on the day of printing your tickets.
You will proceed to the refund from 10:00AM the following day of printing tickets.
For more information, please go to http://t.pia.jp/guide/refund.html

<Ticket PIA information: https://t.pia.jp/help/


LAWSON TICKET customers

Refund Period:Thu 24 Dec, 2020 10:00 AM ~ Sun 31 Jan, 2021 11:59 PM

Please print your tickets first at LAWSON or Ministop convenience store where you originally purchased your tickets, then proceed to the refund on Loppi ticket machine.
Please check refund procedure:
http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fees (Pre-sale service fee, in-store ticketing fee and system usage fee) will also be refunded.
※Shipping fees are not refundable

You will need the handling fee voucher that was issued together with your tickets.
Please note that you cannot get the refund if you have lost or disposed your tickets or the handling fee voucher.

<LAWSON TICKET: https://faq.l-tike.com/


eplus customers

Refund Period:Thu 24 Dec, 2020 10:00 AM ~ Sun 31 Jan, 2021 11:59 PM

Refund procedures vary depending on payment methods.
Please check how to claim refund :
https://eplus.jp/refund1/

<eplus: http://eplus.jp/refund-toiawase/


Rakuten Ticket customers

Refund Period:Thu 24 Dec, 2020 10:00 AM ~ Sun 31 Jan, 2021 11:59 PM

Refund procedure:
https://ticket.rakuten.co.jp/change

Purchase history page (Rakuten My Page):
https://rt.tstar.jp/orderreview/mypage

<Rakuten Ticket: https://ticket.faq.rakuten.net/


Purchased via Creativeman 3A MEMBERS・Creativeman Mobile members

Refund Period:Thu 24 Dec, 2020 10:00 AM ~ Sun 31 Jan, 2021 11:59 PM

Refund procedures vary depending on payment methods.
Please check how to claim refund below:

[tickets purchased via 3A Members pr-sale]
http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html

[tickets purchased via Creativeman Mobile pre-sale]
http://eplus.jp/refund1/

[Inquiry about refund]
3A Members : https://cmp-members.zendesk.com/hc/ja/requests/new?ticket_form_id=360002276573

Creativeman Mobile members:
eplus: http://eplus.jp/refund-toiawase/

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