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Refund procedures differ depending on how you received and purchased your ticket.
Please check how to claim refund below:
http://t.pia.jp/guide/refund.jsp
＜Ticket PIA information: http://t.pia.jp/help/＞
Please print your refund tickets first at LAWSON or Ministop convenience store where you originally purchased your tickets, then proceed to the refund on Loppi ticket machine.
Please check refund procedure:
⇒ http://l-tike.com/oc/lt/haraimodoshi/
[Handling fees]
Handling fees (Pre-sale service fee, in-store ticketing fee and system usage fee) will also be refunded.
※Shipping fees are not refundable
You will need the handling fee voucher that was issued together with your refund tickets.
Please note that you cannot get the refund if you have lost or disposed your refund tickets or the handling fee voucher.
＜LAWSON TICKET: https://faq.l-tike.com/）＞
Since the convenience store ticketing has not started and the electronic ticket has not yet been downloaded, the refund will be processed by e-plus.
The refund method differs depending on the payment method of the application, so please refer to the following.
For Those of you who purchased your tickets) by credit cards,
We will cancel your purchase, and there is nothing you need to complete in order to get refund.
https://eplus.jp/sf/refund1/c-type
*If you paid by credit card at a convenience store: Applies to ＜Those who use a payment method other than a credit card＞.
Those who use a payment method other than a credit card
We will get you refund through “ウェルネット送金サービス” please wait for an email that will be sent for details. You will need to complete the procedure in order to get refund.
https://eplus.jp/sf/refund1/w-type
(The link to the procedure page is also displayed on the e+ site "Application status inquiry".)
*You can check the procedure here
https://eplus.jp/sf/refund1/w-type
＜eplus: http://eplus.jp/refund-toiawase/＞
No action is required from the customer.
Full refund will be automatically deposited to the same Credit Card account used for ticket purchase within 30 working days.
＜eplus: http://eplus.jp/refund-toiawase/＞
Refund procedure:
https://ticket.rakuten.co.jp/change
Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage
＜Rakuten Ticket: https://ticket.faq.rakuten.net/＞
Customers from overseas sales Credit card refund processing is performed automatically,
so there is no customer refund procedure.
The timing of the refund varies depending on the credit card company,
so check with your credit card company for details.
＜Rakuten Ticket: https://ticket.rakuten.co.jp/＞
[tickets purchased via 3A Members pr-sale]
Since the convenience store ticketing has not started and the electronic ticket has not yet been downloaded, the refund will be processed by e-plus.
The refund method differs depending on the payment method of the application, so please refer to the following.
For Those of you who purchased your tickets) by credit cards,
We will cancel your purchase, and there is nothing you need to complete in order to get refund.
https://w1.onlineticket.jp/sf/tkt5/web/refund/refund1/ctype
*If you paid by credit card at a convenience store: Applies to ＜Those who use a payment method other than a credit card＞.
＜Those who use a payment method other than a credit card＞
Those of you who purchased your ticket (s) by a method other than credit card but didn’t issued your ticket (s),
we will get you refund through “ウェルネット送金サービス” please wait for an email that will be sent for details. You will need to complete the procedure in order to get refund.
https://eplus.jp/sf/refund1/w-type
(The link to the procedure page is also displayed on the e+ site "Application status inquiry".)
*You can check the procedure here
https://eplus.jp/sf/refund1/w-type
[tickets purchased via Creativeman Mobile pre-sale]
Since the convenience store ticketing has not started and the electronic ticket has not yet been downloaded, the refund will be processed by e-plus.
The refund method differs depending on the payment method of the application, so please refer to the following.
For Those of you who purchased your tickets) by credit cards,
We will cancel your purchase, and there is nothing you need to complete in order to get refund.
https://eplus.jp/sf/refund1/c-type
*If you paid by credit card at a convenience store: Applies to ＜Those who use a payment method other than a credit card＞.
Those who use a payment method other than a credit card
We will get you refund through “ウェルネット送金サービス” please wait for an email that will be sent for details. You will need to complete the procedure in order to get refund.
https://eplus.jp/sf/refund1/w-type
(The link to the procedure page is also displayed on the e+ site "Application status inquiry".)
*You can check the procedure here
https://eplus.jp/sf/refund1/w-type
[Inquiry about refund]
3A Members : https://cmp-members.zendesk.com/hc/ja/requests/new?ticket_form_id=360002276573
Creativeman Mobile members:(eplus) http://eplus.jp/refund2-toiawase/