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How to get a refund

WHITESNAKE

FUKUOKA
How to get a refund MAY 9 Mon - FUKUOKA
Fukuoka Civic Hall

Ticket PIA customers

Refund Period:Thu April 27, 2020, 10:00AM ~ Fri July 31st, 2020, 11:59PM

※you will not be able to proceed to the refund process on the day of printing your tickets. You will proceed to the refund from 10:00AM the following day of printing tickets.
For more information, please go to http://t.pia.jp/guide/refund.html

<Ticket PIA information: http://t.pia.jp/help/index.jsp)>


LAWSON TICKET customers

Refund Period:Thu April 27, 2020, 10:00AM ~ Fri July 31st, 2020, 11:59PM

Please print your tickets first if not yet, at LAWSON or Ministop convenience store where you originally purchased your tickets, then proceed to the refund on Loppi ticket machine. Please check refund procedure:
http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fees (Pre-sale service fee, in-store ticketing fee and system usage fee) will also be refunded.
※Shipping fees are not refundable

You will need the handling fee voucher that was issued together with your tickets.
Please note that you cannot get the refund if you have lost or disposed your tickets or the handling fee voucher.

<LAWSON TICKET: https://faq.l-tike.com/


eplus customers

Refund Period:Thu April 27, 2020, 10:00AM ~ Fri July 31st, 2020, 11:59PM

Refund procedures vary depending on payment methods.
Please check how to claim refund :
https://eplus.jp/refund1/

<eplus: http://eplus.jp/refund2-toiawase/


Rakuten Ticket customers outside Japan

Refund Period:Thu April 27, 2020, 10:00AM ~ Fri July 31st, 2020, 11:59PM

Refund procedure:
https://ticket.rakuten.co.jp/change/

Your order information:
https://wp.tstar.jp/orderreview

<Rakuten Ticket: https://ticket.faq.rakuten.ne.jp/app/home


Kyodo Nishi Nihon customers

Refund Period:Thu April 27, 2020 ~ Fri July 31st, 2020

Kyodo Nishi Nihon will contact you with a refund procedure. Please follow the details in order to claim your refund.

<Kyodo Nishi Nishon 0570-09-2424>


Purchased via Creativeman 3A MEMBERS・Creativeman Mobile members

Refund Period:Thu April 23, 2020, 10:00AM ~ Fri July 31st, 2020, 11:59PM

Refund procedures vary depending on payment methods.
Please check how to claim refund below:

[tickets purchased via 3A Members pr-sale]
http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html

[tickets purchased via Creativeman Mobile pre-sale]
http://eplus.jp/refund1/

[Inquiry about refund]
3A Members : https://cmp-members.zendesk.com/hc/ja/requests/new?ticket_form_id=360002276573

Creativeman Mobile members:
eplus: http://eplus.jp/refund-toiawase/

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